No payment required before we receive your products. Before you ship your product to us, we will send you a total price and turnaround time that requires confirmation from your side. When we receive your products, we will send you a payment link. We accept 100% upfront payment* via PayPal and all major Credit / Debit cards.
Here's how we protect you:
- Get your Free Test Shot to try our service with no risk (for new customers only). Try it for free
- If you’re not 100% satisfied, we’ll refund your money*.
*additional requirements applied
- We provide a test (paid) image before we proceed with the whole order (for orders over $750) to confirm the quality, angle, lighting etc. so, we can guarantee that you will receive the images you requested in the order form, so please be as specific as it possible.
- We accept the re-shoot/retouching by email within 5 business days from the time when the order was completed. Get more information in the section Revision Policy.
- Please read our reviews before you’re going to place an order:Trustpilot ReviewsGoogle Reviews
You have a few options to get your product(s) back:
- You can pick up your products from the Squareshot office in Greenpoint, Brooklyn NY. Get more information about Order Pickup.
- You can provide a prepaid return label in your shipment. Please make sure that you put the label in the box when you select this option.
- We can include the cost of return shipping in your invoice. Once you confirm the final images we will ship your product(s) back to you with USPS Priority Mail. You can choose one of these options when filling in the Order Form.
- If you don’t need your products back, you can choose the option “I don’t need the products returned to me” when filling in the Order Form.